Our support portal is moving

To view the status of an existing support ticket


To raise a new support request


We're changing the online system you use to raise support tickets with us from Kayako to Remedyforce. You will still be able to view your existing support requests by logging into for the time being. However, all new support requests will be made through Remedyforce.

While the interface for Remedyforce is highly intuitive, we've prepared a user guide for your reference, which can be downloaded here.

If you have not received login details for Remedyforce please contact support directly on
0844 874 1309 or 01202 299 799 opt. 3